Licensed Customer Service Representative

A Customer Service Representative at Movement Insurance uses their knowledge of current market conditions, coverages and carrier underwriting to identify opportunities to service the accounts of existing clients with excellence.

• Help deliver a white-glove experience to the people who do business with us.
• Provides trusted support to internal and external clients
• Delivers consistent responses to all incoming communications, phone calls, email, mail, memos and faxes
• Communicates with clients and producers on updates, changes and corrections to policies
• Updates client management system and carrier sites with accurate information
• Acts as liaison with Quality Control to rectify any inconsistencies
• Advise and update insurance coverage.
• Maintain current and thorough knowledge of market conditions, coverages and carrier underwriting, and product knowledge.
• Maintain positive relationships with insurance carriers to achieve or retain a favorable status for Movement Insurance

What We Are Looking For

• Positive attitude
• High School Diploma required
• 1+ years of business or relevant military experience required
• Property & Casualty Insurance License required
• Proven time management skills
• Excellent communication skills including written and verbal
• Ability to speak before groups of customers and employees
• Thrive in a fast paced environment and meet deadlines

Even Better

• Bachelor’s Degree is preferred